FROM OUR DOOR TO YOURS

OUR

Shipping Policy.

LAST UPDATED: 10/09/2026

A little oak is on its way. Below are the details about processing, shipping and getting your Oak’d Up order to your door.

Where We Ship

We currently ship to [ELIGIBLE SHIPPING DESTINATIONS].

[STATE WHETHER YOU SHIP TO PO BOXES, MILITARY ADDRESSES, ALASKA, HAWAII, U.S. TERRITORIES OR INTERNATIONAL DESTINATIONS. REMOVE ANY CATEGORIES THAT ARE NOT RELEVANT.]

Order Processing

Orders are generally prepared for shipment within [NUMBER] business days after payment is confirmed. Our business days are [BUSINESS DAYS], excluding [APPLICABLE HOLIDAYS].

Processing time is separate from the time your package spends in transit. Any different processing estimate for a preorder, backordered item or special promotion will be provided before purchase.

If we cannot ship within the timeframe promised, we will notify you and provide the option to agree to a revised shipping timeframe or cancel the affected portion of your order for a refund, as required by applicable law.

Shipping Rates

Shipping charges are [EXPLAIN HOW SHIPPING IS CALCULATED] and are shown before you complete your purchase.

[INSERT ANY FREE-SHIPPING OFFER, INCLUDING THE QUALIFYING ORDER TOTAL, ELIGIBLE DESTINATIONS AND EXCLUSIONS. DELETE THIS PARAGRAPH IF NONE APPLIES.]

Applicable taxes and any other charges collected by us will also be displayed before you submit your order.

Estimated Delivery

Available shipping methods and estimated transit times are [LIST SHIPPING METHODS AND ESTIMATES, OR EXPLAIN WHERE CUSTOMERS CAN FIND THEM].

Unless expressly stated otherwise, delivery dates are estimates rather than guarantees. Carrier disruptions, weather, holidays and other circumstances can affect transit times.

If your order is taking longer than expected, email co*****@****up.com with your order number so we can help investigate.

Order Tracking

[DESCRIBE HOW AND WHEN CUSTOMERS RECEIVE TRACKING INFORMATION.]

Tracking updates may not appear immediately after a shipping label is created. If tracking is unavailable or does not update as expected, contact us with your order number.

Shipping Addresses and Changes

Please review your shipping address carefully before placing your order.

If you notice an error, email co*****@****up.com as soon as possible. We will check whether the address can still be changed, but changes may not be possible once an order has entered fulfillment or shipped.

If a package is returned because of an incorrect or incomplete address, we will contact you about the available options. [STATE WHETHER ADDITIONAL SHIPPING CHARGES APPLY AND HOW ANY REFUND IS CALCULATED.] We will disclose any proposed additional charges before arranging reshipment.

Missing, Damaged or Incorrect Deliveries

If your order arrives damaged, contains the wrong item or appears to be missing, email co*****@****up.com with your order number and a description of the issue.

For damaged or incorrect items, please include photos of the product and packaging when possible. Keep the packaging until we let you know whether it is needed for a carrier claim or return.

If tracking shows a delivery you cannot locate, check the delivery location and with anyone who may have accepted the package, then contact us. We will review the situation and explain the next steps.

Any remedy will depend on the circumstances and your rights under applicable law. A carrier’s delivery scan does not, by itself, determine whether you are entitled to assistance.

International Orders

[IF INTERNATIONAL SHIPPING IS AVAILABLE, EXPLAIN ELIGIBLE COUNTRIES, CUSTOMS CLEARANCE, IMPORT DUTIES, TAXES, BROKERAGE FEES AND WHO PAYS THEM. IF INTERNATIONAL SHIPPING IS NOT AVAILABLE, REPLACE THIS SECTION WITH A CLEAR STATEMENT OR REMOVE IT.]

Questions About Shipping

Email co*****@****up.com and include your order number, if available.